Colgate University used their full scale inter-agency emergency management exercise as an opportunity to test some of the newest DLAN Features. Specifically, they utilized the Mobile Responder App and GIS Premium to improve field coordination and situational awareness.

Interoperability is the key to large scale multi-jurisdictional responses. This paper will review some of the challenges BCG customers have faced with both external and internal interoperability challenges and how DLAN was able to meet these challenges. Specifically the paper will go over system to system, mapping, mass communication, and authentication or security challenges.

After a decade of using our competitors software, Ventura County Office of Emergency Services (OES) is the latest organization to switch to DisasterLAN (DLAN) for their emergency management needs.

BCG and FutureShield recently worked with Bruce Power to improve their Control Room Operations using DLAN.

"Having the support of BCG and their partner FutureShield through the provision of the DLAN System for the Invictus Games was instrumental in the successful operations of the Invictus Games Main Operations Centre. The DLAN system was easy to use and allowed us to track activities and issues across the Games theatre and to communicate with our workforce out at venues, all key in operating a successful Games." - Dena Coward, Chief Operating Officer.

DLAN’s GIS Premium module now provides fully integrated world-wide live traffic monitoring for improved situational awareness. Other feeds that can be incorporated into GIS Premium include Aeris Weather, AVL Trackers, Mesonet Services, and many premium ESRI ArcGIS Server or ArcGIS Online services. These services are included free of charge for all DLAN GIS Premium customers.

During normal operations, when a user has to sign in to multiple accounts, it is a minor nuisance; during an activation, it ticks precious seconds off the clock. This problem is worsened by constant staff movement within an EOC brought on by shift changes, new staff coming in from external partners, and staff roles changing within the incident. Maintaining current accounts, creating new ones, and de-activating accounts on multiple applications can be a challenging task for any information technology personnel, but during the high-stress, high-stakes situation created by an emergency, it can be particularly daunting. DLAN 10.8 makes it much easier to stay on top of these personnel changes with our new user account Federation Services.

The City of Mississauga, Ontario, Canada, will continue to use DisasterLAN (DLAN) as their incident management system after having used the system to manage the 2015 Pan American and Parapan American Games (PPAG). The City has been granted a license to the system as part of a legacy program enacted by DLAN developer, Buffalo Computer Graphics, Inc. (BCG), and its Canadian partner, FutureShield.